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Josephine Willis
Josephine Willis

Feb 08, 2022

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Josephine Willis

An Australian CX industry giant, Josephine is driven solely by bringing people back to the heart of what Customer eXperience (CX) professionals do. ​ The founding of Rise.CX was a natural progression from her 30+ years of experience working with Cloud technologies in leadership positions across the Information Technology, Telecommunications and Professional Services industries. Today Josie works with multi-national brands to keep pace with customer expectations through new-age contact centres, enabled through the latest Digital Cloud solutions. She fervently believes that, while technology is the enabler, it will always be the people who provide the means to create and make a difference. Through Rise.CX, Josie champions and inspires great transitions for all businesses to a CX-centred, sustainable digital state - while putting people first. She calls it fighting the good fight in order to bring people together.

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