our service pIllars
To support organisations' need for expertise and experience in CX and Digital – our capabilities span from staff augmentation and consulting, to solution design and implementation, right through to strategic reporting and analytics.
Rise.CX understands the need to fit your business requirements and satisfy customer expectations in a rapidly changing world.
We are a CCaS (Contact Centre as a Service) provider, system integrator, and consulting firm with a talented team - obsessed with helping our customers achieve their business outcomes.
To empower businesses to deliver customer value and innovation with purpose, we have structured our business into three service pillars:
RiseXperience
An Australian market-first, omni-channel CX solution built on Amazon Connect - native to AWS and fully integrated with your technology ecosystem.
RiseNgage
Our proprietary delivery and transformation methodology which ensures your technology adoptions stick - long enough for you to see ROI.
RiseXtend
Our professional services arm - for when you need best-in-market resources, and the flexibility to place them wherever they're needed most.
