For many Small-to-Medium Enterprises (SMEs), the idea of going #digital means having a website and a shopping cart. In truth, there’s a plethora of other opportunities for you to streamline your business, reduce your costs and save yourself from pain by evolving your digital capabilities.
So what do we mean by ‘going digital’?
How about having your CRM stored in the cloud so it can be securely accessed anywhere by your team? Or maybe even having a CRM to begin with!
How about getting customer support when and where they need it? Not just a simple help request form or a single-line phone number, but a customer experience centre that interacts with your CRM and shows the customer’s full order/service history for reference.
These items are not beyond the realm of possibility no matter how ‘small’ your business is, and they are definitely not beyond the realm of your budget. Together with #AWSCloud’s consumption-based, ‘pay-as-you-go' billing models, going digital with your business has never been easier, or more cost-effective.